E-Commerce Consulting

The e-commerce market is growing rapidly, offering many opportunities but also many new challenges. Success in this highly competitive environment requires much more than just a pretty online shop! Automation of processes, effective data collection, and targeted analysis are essential in this context. Based on this, an effective marketing mix should be developed to drive visitors to your online shop and turn them into loyal customers. At ZUMO Studios, we have had the privilege of assisting many online shops in all these steps and know what it takes!

E-Commerce Consulting



Whether it's market entry or expansion, large corporations or startups, we at ZUMO Studios are here to help! Our consultants have extensive experience in online retail, have helped clients from various industries succeed, and have even built and run e-commerce businesses themselves. Thanks to these experiences, we can provide comprehensive advice and support you in developing and implementing the right strategy.

From selecting and developing the optimal software infrastructure to online marketing on all established channels to operational management, including customer support and logistics. We advise and guide you through all of these processes and, thanks to our expert team and strategic partnerships, can provide you with optimal support!

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Comprehensive e-commerce consulting for your online shop

Strategy and market entry

Every beginning is difficult, but expansion can be equally challenging! Regardless of the stage of development your e-commerce business is in and the goals it is pursuing, we help you find and implement the right strategy based on data. We have had the privilege of accompanying many start-ups since their inception, as well as assisting established market players in entering the online market.

User experience and design

User-friendly design is crucial for a good conversion rate. Users must quickly find what they are looking for and complete their purchase with as few clicks as possible. Thanks to data-based heatmaps, A/B testing, and the experience of our UX/UI designers, we can optimize the appearance and functionality of your online shop to achieve a higher conversion rate and profitability.

Software solutions

Thanks to years of experience in developing web applications and online shops with various platforms, we can not only advise you on the selection of software architecture components but also develop everything in-house. From UX/UI design to online shop development, integrations, and automations – software is one of our core competencies, and we offer the full package!


Data collection and analysis are the foundations of effective decision-making in e-commerce. However, our consulting goes beyond data analysis and advice: we also support you in integrating tracking and analytics applications such as Google Tag Manager, Analytics, or Hotjar, and provide monthly reporting on all relevant KPIs.

Online marketing

Every online shop and every product have their target audiences and require individual strategies for successful online marketing. Together with our partners, we take you to successful campaigns on platforms like Google, Meta (Facebook and Instagram), TikTok, YouTube, Pinterest, and X (Twitter). With our second pillar, ZUMO SEO, the top-ranked SEO agency in Switzerland, you also have the support to ensure that your webshop is quickly discovered.


Many processes in e-commerce, such as customer support, accounting, or fulfillment, are highly automated today, and there are many established solutions available. We advise you on finding the right ones and assist you with their integration and implementation.



ZUMO - e-commerce consulting by professionals

Our goal at ZUMO is to guide you through the entire process of establishing or expanding your e-commerce business. From the initial analysis to successful implementation, we support you and bring all our expertise to ensure the success of your online shop!

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Online shops made by our Agency

Enough of words! Our work speaks for itself and will give you the best impression of what to expect when you have us create a online shop for you. See for yourself with a selection of our agency's reference projects:

Are you ready to turn your ideas into reality? We are!

Contact us